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In this resource :

  • Patient Safety Culture Bundle

Enabling

Organizational priority setting, leadership practices that motivate the pursuit of safety

The Patient Safety Culture 鈥淏undle鈥 is arranged in three main parts with subsections under each; as with other safety bundles, all components (vs. a piecemeal approach) are required to improve patient safety culture. Improving patient safety culture requires sequential, iterative and simultaneous interventions that ENABLE, ENACT and LEARN.

This section specifically examines the ENABLING components of the Bundle.

The table below addresses leadership鈥檚 responsibility for organizational priority setting and leadership practices that motivate the pursuit of safety. The ENABLING section provides tools and resources to support leadership in establishing organizational priorities; ensuring positive leadership behaviors; appropriate support for human resources and health information technology; and good health system alignment.听

Click the hyperlinked text within the categories to access freely available tools and resources to support your work within this leadership area.

Organizational priority

Component Resource Author Resource Type Resource Title
Board educated, engaged, accountable, prioritizes patient safety The Joint Commission (2017) Article
Board educated, engaged, accountable, prioritizes patient safety CPSI (2017) Article
Board educated, engaged, accountable, prioritizes patient safety Institute of Health Policy, Management and Evaluation University of Toronto (2015) Report
Board educated, engaged, accountable, prioritizes patient safety CPSI (2017) Report
Board educated, engaged, accountable, prioritizes patient safety High-Reliability.org/.com webpage
Board educated, engaged, accountable, prioritizes patient safety Joint Commission Resources Guide
Safety/quality vision, strategy, plan, goals U.S. Department of Health and Human Services鈥 Agency for Healthcare Research and Quality Guide
Safety/quality vision, strategy, plan, goals National Collaborative for Improving the Clinical Learning Environment (2017) Guide
Safety/quality vision, strategy, plan, goals Annu. Rev. Public Health (2013) Report
Safety/quality vision, strategy, plan, goals CPSI Education Program TeamSTEPPS Canada鈩
Safety/quality vision, strategy, plan, goals HealthcareCAN Education Program
Safety/quality resources/infrastructure CPSI (2018) Guide Engaging patients in patient safety A Canadian Guide
Safety/quality resources/infrastructure CPSI Tools and Resources General Patient Safety Quality Improvement and Measurement Resources
Safety/quality resources/infrastructure Joint Commission Resources Journal

CEO/senior leadership behaviors


Component Resource Author Resource Type Resource Title
Relentless communication about safety/quality vision, stories, results Memorial Hermann webpage
Relentless communication about safety/quality vision, stories, results CPSI Patient story Patient Stories
Relentless communication about safety/quality vision, stories, results Patient Safety Movement Patient stories
Relentless communication about safety/quality vision, stories, results IHI Patient stories
Relentless communication about safety/quality vision, stories, results NHS (2015) Tools and Resources
Relentless communication about safety/quality vision, stories, results British Journal of Community Nursing (2006) Article
Leadership Regular/daily interaction with care settings/units, staff, physicians, patients and families Alberta Health Services Patient & Family Advisory Group Presentation
Leadership Regular/daily interaction with care settings/units, staff, physicians, patients and families My Rounding (2015) Article
Leadership Regular/daily interaction with care settings/units, staff, physicians, patients and families Healthcare Business & Technology (2017) Article
Leadership Regular/daily interaction with care settings/units, staff, physicians, patients and families IHI Website
Leadership Regular/daily interaction with care settings/units, staff, physicians, patients and families Patient Experience Journal (2014) Article
Leadership Regular/daily interaction with care settings/units, staff, physicians, patients and families Clinical Journal of Oncology Nursing ( 2014) Article
Leadership Regular/daily interaction with care settings/units, staff, physicians, patients and families Medical College of Georgia (2010) Guide
Model key values Core Value Partners (2013) Article
Model key values Catalysis (2017) Website

Human Resources

Component Resource Author Resource Type Resource Title
Leaders/staff/physicians engaged, clear expectations/incentives for safety/quality Agency for Healthcare Research and Quality (2008) Book
Leaders/staff/physicians engaged, clear expectations/incentives for safety/quality Bailit Health Purchasing, LLC (2002) Report
Just culture program/protocol The Health Foundation (2012) Article
Just culture program/protocol NPSF Lucian Leape Institute, The National Patient Safety Foundation at the Institute for Healthcare Improvement. The American College of Healthcare Executives Guide
Just culture program/protocol Royal College of Physicians and Surgeons of Canada Guide
Just culture program/protocol The Ochsner Journal (2013) Article
Just culture program/protocol Health Standards Org (2017) Article
Disruptive behaviour protocol CMPA webpage
Disruptive behaviour protocol College of Physicians and Surgeons of Ontario (2008) Guide
Disruptive behaviour protocol Health Quality Council of Alberta (2013) Guide
Disruptive behaviour protocol Pennsylvania Patient Safety Advisory (2010) Article
Disruptive behaviour protocol American College of Obstetricians and Gynecologists (2017) Article
Staff and physician safety (physical/psychological/burnout); safe environment program University of Massachusetts Amherst (2015) Guide
Staff and physician safety (physical/psychological/burnout); safe environment program Healthcare (2016) Article
Staff and physician safety (physical/psychological/burnout); safe environment program CNA (2010) Report
Staff and physician safety (physical/psychological/burnout); safe environment program PLOS (2016) Article
Staff and physician safety (physical/psychological/burnout); safe environment program Agency for Healthcare Research and Quality (2008) Book
Staff and physician safety (physical/psychological/burnout); safe environment program CMA webpage
Staff and physician safety (physical/psychological/burnout); safe environment program American College of Occupational and Environmental Medicine (2016) Article

Health information/technology/devices


Component Resource Author Resource Type Resource Title
E-health records support safety CPSI Education Program
E-health records support safety CIHI webpage
Technology/devices support safety BMC Med Ethics (2018) Article
Technology/devices support safety BMJ Quality & Safety (2010) Article
Technology/devices support safety AHRQ Article
Technology/devices support safety Journal of Nursing Education and Practice (2014) Article

Healthcare system alignment


Component Resource Author Resource Type Resource Title
Community/industry-wide collaborations Journal of Medical Imaging and Radiation Sciences (2017) Article
Community/industry-wide collaborations Elsevier (2013) Article
Community/industry-wide collaborations Institute of Medicine of the National Academies (2016) Book
Align with national/international standards CPSI webpage
Align with national/international standards 笔谤别蝉肠谤颈产别滨罢鈩 webpage
Align with national/international standards ISMP (2012) Article
Align with national/international standards Health c Q (2016) Article
Align with national/international standards ORNAC webpage