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What comes to mind when you think about healthcare harm?

Canadian Patient Safety Week 2024

And that’s a wrap on Canadian Patient Safety Week 2024! A huge thank you to everyone who participated and made efforts to broaden your understanding of healthcare harm. Our materials and resources will remain available to help you keep exploring and acting.

Access the resources

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Let’s broaden our understanding of harm, together

Recognizing and reducing healthcare harm matters to those receiving and delivering care in any setting. As part of championing Rethinking Patient Safety, we encourage everyone to broaden their understanding of healthcare harm as an important step in delivering safer care for all.

Start exploring harm

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A complex healthcare system

Healthcare is incredibly complex. It is delivered by many different people engaging with many processes across various settings and through transitions in care. Sometimes, things go wrong — and this may result in harm. The factors involved can be multiple and varied.

Defences

The system as a whole is safe because it involves multiple layers of defence that combine and overlap to support the safe delivery of care.

Contributing factors

The defences that help promote safe care, when missing or weakened, can become contributing factors when things go wrong. Contributing factors are often interrelated, complex and rarely the result of a single issue. Examples include:

Categories of safety incidents

Incidents can result from a variety of actions or inactions while receiving and delivering care. These safety incidents can be broadly classified as:

Harm experienced by a person

Harm can include more than physical injuries. The person who experiences harm is often best positioned to define and describe it.

Physical
Psychological
Social
Spritual

Person experiencing harm 

People receiving and delivering healthcare across the continuum can experience harm.

Patients, residents and clients
Care partners
Clinical and non-clinical staff
Community members
Others
Impact of harm

Impact of harm

Healthcare harm can have cascading and long-lasting impacts on people and communities. Understanding and supporting those harmed by the healthcare system can help restore trust and contribute to healing. Their ongoing involvement is essential to shape our approach to safer care.


Engage teams with our activity card

Use our healthcare harm activity card with your team to stimulate discussion and thoughtful reflection that inspires proactive action to prevent harm and create safer care for all.

Learn more and download

How you can keep broadening your understanding of healthcare harmÌý

Your continued efforts can help make progress towards safer care. Here are some ways you can continue exploring and improving safety using CPSW 2024 resources.ÌýÌý

Do a team activity

Facilitate a thoughtful discussion with our activity card.

Learn more and download

Enroll in Patient Safety Essentials Ìý

Understand the core of patient safety with our free, self-directed e-learning module. Ìý

Learn more and enroll

Rethinking Patient Safety Guide

Get informed and kick-start conversations with this statement and discussion guide.

Learn more and download

Infographic

An infographic to help you broaden your understanding of healthcare harm.

Download (PDF 1.1 MB)Ìý

Webinar series

Missed any of the webinars in our series? Don’t worry—we have the full videos to help inspire reflection and action with your teams .Ìý

A collage of shapes is shown. In one shape, a person participates in a video call with multiple participants shown on their computer screen.
A collage of shapes is shown. Inside one shape is an image of a healthcare worker wearing a medical mask assisting a senior with a walker. In another shape is a healthcare provider in blue scrubs and a surgical mask with a keychain and lanyard clipped to their pocket stands next to a person sitting at a table with food in front of them. They are both looking at the camera and smiling.

Highlighting Patient Safety ChampionsÌý

Safety champions come in many forms. As part of Canadian Patient Safety Week, we’re shining a light on a few in various healthcare settings.Ìý

Learn more

It doesn’t end with CPSW

CPSW 2024 is over but the chance to champion safer care definitely isn’t. Read our blog thanking everyone who participated and to learn how to keep the momentum going.

Read the blog

llage of shapes is shown. Inside one shape, a person participates in a video call with multiple participants shown on their laptop screen. They are also taking notes. In another shape are three healthcare professionals sitting at a table doing an activity and having a discussion.
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Thanks for your ongoing commitment to safer careÌý Ìý

We hope the Canadian Patient Safety Week 2024 resources above help you foster a curious mindset year-round. We look forward to seeing and partnering with you again for CPSW 2025!Ìý

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Thanks for your ongoing commitment to safer careÌý Ìý

We hope the Canadian Patient Safety Week 2024 resources above help you foster a curious mindset year-round. We look forward to seeing and partnering with you again for CPSW 2025!Ìý