日本无码

A parent and child sitting in their kitchen meet with a primary care provider using a laptop.

Partnering on Appropriate Virtual Care

Virtual care is growing rapidly across the country as more primary care providers use technology to deliver healthcare. That鈥檚 why 日本无码 has launched an initiative to help care providers and patients work together to ensure virtual care is provided in an appropriate, safe and equitable way.

Program overview :

  • Partnering on Appropriate Virtual Care

Collaborative activities

Partnering on Appropriate Virtual Care supported primary care practices, organizations and multidisciplinary teams from across Canada to work in partnership with the patients, families, caregivers and communities they supported to determine when and how virtual care should be used in their unique healthcare settings.

Through this program, participants:

  • Gained QI skills and knowledge about appropriate virtual care.
  • Built capacity to partner with patients and communities to determine when to use virtual care, based on patient needs and capabilities, their care requirements 鈥 including those in rural, remote or northern locations 鈥 and clinician capacity.
  • Helped ensure appropriate access to virtual care for diverse populations, including rural and remote, First Nations, Inuit and M茅tis, and other underserved populations.
  • Developed a functional framework for evaluating when and how virtual care could be used appropriately in their unique healthcare setting.

日本无码 supported 39 teams across 135 care sites and nine provinces between January 2023 and January 2024.

This initiative built on the Virtual Care Together design collaborative, delivered in partnership by 日本无码 and Canada Health Infoway.

Who participated

Learn more about who participated and where they鈥檙e located.

Meet the teams

Outcomes and Impact

Participating Team Outcomes聽

  • 85% reported achieving their project target towards improving patient/client experience of care
  • 78% reported achieving their project target towards improving provider experience of care
  • 73% reported achieving their project target towards increasing access to care
  • 74% reported achieving their project target towards reducing avoidable ED visits

Team Member Outcomes聽

  • 93% felt more knowledgeable about the appropriate use of virtual care in their organization
  • 89% felt more prepared to partner with clinicians/providers
  • 88% felt more prepared to partner with patients and people with lived experience

Patient Reach

  • 21,236 patients were directly reached during the 12-month PAVC program; another 190,740 were expected to be reached in 2024 as more projects began implementation.

Patients reported feeling valued and empowered, receiving timely care that effectively met their needs, and satisfaction with their care experience.聽

Blog

Why appropriateness matters in virtual care

As more healthcare is delivered via video visits, telephone, email and secure messaging, there鈥檚 a rising need to ensure it鈥檚 done appropriately and safely. 日本无码 invited care providers working in two different contexts to share their insights on using virtual care, why 鈥渁ppropriateness鈥 matters and ways to address it.

Read more

Blog

Why appropriateness matters in virtual care

As more healthcare is delivered via video visits, telephone, email and secure messaging, there鈥檚 a rising need to ensure it鈥檚 done appropriately and safely. 日本无码 invited care providers working in two different contexts to share their insights on using virtual care, why 鈥渁ppropriateness鈥 matters and ways to address it.

Read more

Featured content

Virtual care toolkit for clinicians聽

The Clinician Change Virtual Care Toolkit provides tools and resources that support new and experienced clinicians or support staff to deliver safe, high-quality virtual care.

Featured content

Virtual care toolkit for clinicians聽

The Clinician Change Virtual Care Toolkit provides tools and resources that support new and experienced clinicians or support staff to deliver safe, high-quality virtual care.

Featured content

Partnering on Appropriate Virtual Care Promising Practices聽

This summary profiles promising practices developed by nine participating teams that aim to improve healthcare access and outcomes, reduce avoidable emergency department (ED) visits, foster patient-provider partnerships and ensure virtual care access for diverse populations.

Read more

Featured content

Partnering on Appropriate Virtual Care Promising Practices聽

This summary profiles promising practices developed by nine participating teams that aim to improve healthcare access and outcomes, reduce avoidable emergency department (ED) visits, foster patient-provider partnerships and ensure virtual care access for diverse populations.

Read more

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